Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means. Remember that the house always has an edge, and there is no guaranteed way to win.
Age Verification
You must be 18 years of age or older to use online gaming services in New Zealand. If you are under 18, please do not access any gambling sites. We take age verification seriously and comply with all local regulations.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by gambling more to try to recover money you've lost
- Gambling with money you cannot afford to lose
- Hiding your gambling activities or lying about how much you gamble
- Spending more time and money on gambling than intended
- Neglecting family, work, or other responsibilities due to gambling
- Feeling anxious or irritable when trying to reduce gambling
- Borrowing money to gamble
- Experiencing relationship problems due to gambling
- Using gambling to escape problems or negative emotions
- Failed attempts to reduce or control gambling
Self-Help Tools
Most responsible gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Set a limit on how much you're willing to lose
- Time Limits: Control how long you can play in a single session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from an account or gaming site
These tools are designed to help you stay in control of your gambling. Use them proactively.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (NZ) – Free counselling and support
Phone: 0800 664 262
Website: www.problemgambling.nz - Gambling Helpline (NZ) – 24/7 support
Phone: 0800 654 655
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - United Kingdom: GamCare
www.gamcare.org.uk - United Kingdom: GamStop (National Self-Exclusion Scheme)
www.gamstop.co.uk - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
Get Help Today
If you believe you have a problem with gambling, please reach out for help immediately. There is no shame in seeking support—gambling addiction is a recognized issue, and professional help is available.
Contact the Problem Gambling Foundation (NZ) on 0800 664 262 or visit www.problemgambling.nz for confidential assistance.
Last updated: 2026. Responsible Gaming at fredadufaur.co.nz